Box Office Info

Box Office Hours:
Monday-Friday: 10 AM-1 PM, 2-5 PM

Phone Number: 563.589.4258
Email: boxoffice@fiveflagscenter.com

Entrance to Five Flags Center Box Office is off of Locust Street.

Tickets can be purchased at Five Flags Box Office, online at Ticketmaster.com, or though the Ticketmaster mobile app.
Please avoid any 3rd party sites as you will pay 2-3 times the cost of the tickets.

The Five Flags Center will only honor tickets purchased directly from Ticketmaster.com. Tickets purchased through any other web site will not be honored. Thank you for your cooperation.

Ticketmaster has begun using a dynamic bar code for its digital tickets. The change is being made in an effort to reduce ticket counterfeiting. Any digital tickets will need to be displayed through the Ticketmaster mobile app. The new system will NOT recognize screenshots of digital tickets. Learn more here.

On Event Days
The Five Flags Box Office, located at the Locust Street entrance, will open at least two hours prior to show time for events in the arena.
For theater events, the satellite box office in the theater lobby opens one hour before show time.

Event On-Sales
The box office will open at the advertised "on-sale" times.
Tickets are available 24 hours a day 7 days a week at Ticketmaster.com and through your Ticketmaster mobile app.

Accepted Method of Payment
Visa, Master Card, Discover, American Express, or Cash. Personal checks will not be accepted.

Questions regarding disabled seating and wheelchair accessibility can be directed to the Box Office.

IMPORTANT INFORMATION REGARDING TICKETS ACCEPTED METHODS OF PAYMENT:
Customers may pay for tickets using cash, major credit cards (VISA, MC, Discover Card, American Express) or debit cards with a VISA or MasterCard logo.
CUSTOMER CONVENIENCE FEE:
Tickets purchased at the Five Flags Center Box Office for Five Flags Events, will be assessed a facility fee per ticket, but are not assessed the Ticketmaster convenience fees. Convenience fees are assessed on all tickets purchased at Ticketmaster.com and Ticketmaster's moblie app.

WILL CALL:
Patrons may pick up their tickets at "Will Call" when the box office opens before an event. Photo identification and your Ticketmaster order number are needed to pick up tickets at "Will Call". Tickets are issued only to the person whose name is on the account.

PLEASE REMEMBER -
For all events at the Five Flags Center:
NO VIDEO TAPING IS ALLOWED
Please check to see if flash photography is allowed and review rules and regulations.